Manage+Industrial+Relations+-+BSBWRK509A

= BSBWRK509A - Manage Industrial Relations = On completion of this unit, you should be able to manage the day-to-day operations of industrial relations matters within an organisation with day to day involvement; including, strategic planning, policy and procedure development, and related negotiations, conflict management and dispute resolution. In particular you should be able to:
 * Develop industrial relations (IR) strategies/policies;
 *  Implement IR strategies/policies and plans; and
 *  Manage negotiations, conflict and disputes.



FACILITATOR
Dennis Hine dennis.hine@det.nsw.edu.au Phone: 4868 0129



UNIT RESOURCES
This unit is supported by the prescribed textbook: //Managing Human Resource Systems 2nd Edition by Rod Jones.//

Chapter 23 - Developing industrial relations policy and strategies. Chapter 24 - Implementing IR policy and strategies. Chapter 25 - Managing grievances, conflict and negotiations. The following websites are provided to assist your learning:
 * Part 7 - Managing Industrial Relations**

UNIT ASSESSMENT
Important: Please read the attached document and acknowledge by email to your trainer as soon as you commence this unit.



Topic 1 - Develop Industrial Relations Strategies/Policies
 The development of the organisation IR strategies and policies involved analysing strategic plans, operational plans and existing industrial relation performance to determine long-term industrial relation objectives. Options are evaluated in terms of cost benefit, risk analysis and current legislative requirements. The management team establishes strategies and policies and identification of knowledge and skills required by management and the workforce to effectively implement the strategies and policies.

TOPIC NOTES AND RESOURCES
Chapter 23 of your text, Rod Jones addresses the theory components of this element of competency.

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SAMPLE DOCUMENTS
Sample documents are provided where appropriate within the respective topic areas. These documents are for information only and are not to be reproduced for your assignments.

=== TOPIC ACTIVITIES === The following activities are a suggested pathway to enhance your learning - they are not a part of the unit assessment. Activities - 23.2, 23.5, 23.7, 23.8, 23.10, 23.12

Topic 2 - Implement Industrial Relations Strategies/Policies and Plans
Once investigation is complete to identify IR needs an implementation plan including all contingencies should be developed. Identification of training needs and arrangements for necessary training are to be incorporated into the plan. Associated industrial activities to ensure agreement to all changes are to be addressed within the organisation. In particular procedures for addressing grievances and conflict are developed and communicated to relevant parties. 

TOPIC NOTES AND RESOURCES
Chapter 24 of your text, Rod Jones addresses the theory components of this element of competency.

=== EXAMPLE DOCUMENTS ===

=== TOPIC ACTIVITIES === The following activities are a suggested pathway to enhance your learning - they are not a part of the unit assessment. Activities: 24.2, 25.3, 24.4, 24.5, 24.7

Topic 3 - Manage Negotiations, Conflicts and Disputes
To facilitate effective management of conflict in an organisation training is vital. Identification of possible sources of conflict and alleviation or elimination processes in accordance with legal requirements assist this process. Documentation and other information including expert or specialist advice, reference to precendents and desired negotiation outcomes, strategy and timeframes should be identified. Advocation of the organisations position in negotiation to obtain agreement and certify with documentation the agreed outcomes. All agreements are implemented into the organisation and remedial action taken where individuals or groups fail to abide with agreements. 

TOPIC NOTES AND RESOURCES
Chapter 25 of your text, Rod Jones addresses the theory components of this element of competency.

=== EXAMPLE DOCUMENTS ===

=== TOPIC ACTIVITIES === Complete the following activities to enhance your learning. Activity